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Aneesa A

1 reviews | Active since Jul 2016

21 Nov 2025, 09:23

POOR PHA SERVICE

How many times musty I send my moms 3 month bank statement 4 times why is it soi hard to get my mom on the proper band for 2026 She is a South African state pensioner why must we stand in lines at 5am with pensioner who cant walk to get a letter ? A bank statement shows income, all she does is pay Bonita's medical aid and R1500 for medication you don't cover, so please man just do ur job 4 EMAILS WITH SUPPORTIMNG DOCS SENT

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Nov 2025, 09:56
Official
Hello Aneesa A
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.  We have escalated your query to BonCap department for investigations.  We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
 

Best regards,