POOR OR BAD SERVICE EVER
Dear @BonitasMedical, please look into this new application (*** [MI***) with all its attachments and rectify accordingly. I've never had a break in my medical aid cover for the past 15yrs & I don't understand why joining Bonitas is such a hassle.
I was with Bonitas, GEMS, Fedhealth and Profmed and in all these medical aid schemes, I have never been requested to have a waiting period and I have never been with a cover due to a forced break or whatsoever. Your decision to want to put me on a waiting period is not supported and I rather take all my dependants back to Profmed for I clearly see that there's NO POFFESSIONALISM AT ALL with Bonitas and I don't want to regret.
Please review my application and revert to me with a positive answer.
Regards
The Bonitas Team
The Bonitas Team
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Regards
Bonitas Team
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Regards
Bonitas Team