1 reviews | Active since Feb 2010

14 Dec 2015, 20:41

POOR *********** SERVICE FROM BONITAS

Last month, November Bonitas suspended my moms account due to unpaid account of R1181. After numerous queries on this matter, Bonitas apologised and reinstated the benefits. No payments were needed, no letter of apology, but a message on my cell stating that payment allocation to the account was done in error. <br> <br> This month December, Bonitas goes and does the same thing as they did in November...Wonderful repeat service that is full of total incompetence. <br> <br> 1. Why is Bonits so consistent in messing up a simple account? <br> 2. Why can't Bonitas ever provide a professional and simple service <br> 3. Why does the benefits have to be suspended without any communication from Bonitas on this matter? <br> 4. Why is there such INCOMPETENCE with BONITAS? <br> <br> Please, please contact me on *** and explain where this R1181 of unpaid account comes from.<br> Like ? Comment<br>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Dec 2015, 11:06
Official
Hello 0tolerance,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team