AO
Amanda O
1 reviews | Active since Jan 2022
20 Nov 2024, 17:46
Poor feedback, no reply to multiple claims queries
The only way to get a response to a claims query is to write on hellopeter. The regular email address brings zero reply....sad....
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
21 Nov 2024, 08:40 Hello Amanda O
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply21 Nov 2024, 08:40
Official
Hello Amanda O
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
25 Nov 2024, 08:39 Hello Amanda O
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply25 Nov 2024, 08:39
Official
Hello Amanda O
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
AO
Amanda O's updateReviewer Update
26 Nov 2024, 06:05The query about the ultrasound is not resolved. An ultrasound can never cost R397 ! Where would you get that in private????
I was promised 2 ultrasounds paid for and now they only pay half the fee! What a ******* maternity benefit.
I was promised 2 ultrasounds paid for and now they only pay half the fee! What a ******* maternity benefit.
AO
Amanda O's update26 Nov 2024, 06:05
Reviewer Update
The query about the ultrasound is not resolved. An ultrasound can never cost R397 ! Where would you get that in private????
I was promised 2 ultrasounds paid for and now they only pay half the fee! What a ******* maternity benefit.
I was promised 2 ultrasounds paid for and now they only pay half the fee! What a ******* maternity benefit.