NM
Ntsako M

1 reviews | Active since Jan 2024

17 Apr 2025, 09:26

Poor customer service

Poor customer service I sent an email over 3 weeks ago, requesting to change doctors and I have not received any response till today.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Apr 2025, 09:33
Official
Hello Ntsako

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team