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jansen.kelvin.kj jansen.kelvin.kj
1 reviews | Active since May 2017
05 May 2023, 15:49
Poor customer service
It has been two days now after been cut off using my airtime for almost an hour than on the whatsapp i stay at no 2 in the queu for hours after to speak to an agent but aftet 2 hours the chat is terminated whithout being connected
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jansen.kelvin.kj jansen.kelvin.kj's updateReviewer Update
05 May 2023, 16:03Add on the information on your website shows funds availible but just now at the pharmacy dololo for otc
jj
jansen.kelvin.kj jansen.kelvin.kj's update05 May 2023, 16:03
Reviewer Update
Add on the information on your website shows funds availible but just now at the pharmacy dololo for otc
Bonitas Medical Fund's replyOfficial
05 May 2023, 19:50Hello Kelvin J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply05 May 2023, 19:50
Official
Hello Kelvin J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas