aJ
aj J
1 reviews | Active since Sept 2013
31 Aug 2022, 12:31
Poor customer of the whatsapp service
The Bonitas Self help on whatsapp does give poor customer service. I was in the queue for 30 minutes and there was no agent available because of high volumes of queries
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Bonitas Medical Fund's replyOfficial
31 Aug 2022, 12:52Hello Aj J
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum in order to investigate your enquiry.
Regards
Bonitas Team
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply31 Aug 2022, 12:52
Official
Hello Aj J
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum in order to investigate your enquiry.
Regards
Bonitas Team
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum in order to investigate your enquiry.
Regards
Bonitas Team