MS
Mtswene S
1 reviews | Active since Feb 2021
21 Jan 2025, 10:20
Poor communication
I send a request for a call so I could join, two days later I am still waiting for that call
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Replies (2)
Bonitas Medical Fund's replyOfficial
21 Jan 2025, 11:19Hello Mtswene S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to our marketing department, and they will contact you shortly.
We apologise for any inconvenience caused to you. Kind Regards Bonitas Team
We have escalated your query to our marketing department, and they will contact you shortly.
We apologise for any inconvenience caused to you. Kind Regards Bonitas Team
Bonitas Medical Fund's reply21 Jan 2025, 11:19
Official
Hello Mtswene S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to our marketing department, and they will contact you shortly.
We apologise for any inconvenience caused to you. Kind Regards Bonitas Team
We have escalated your query to our marketing department, and they will contact you shortly.
We apologise for any inconvenience caused to you. Kind Regards Bonitas Team
MS
Mtswene S's updateReviewer Update
23 Jan 2025, 12:26****s, it’s been a week now, still no follow up!
MS
Mtswene S's update23 Jan 2025, 12:26
Reviewer Update
****s, it’s been a week now, still no follow up!