MF
Melissa F
1 reviews | Active since Apr 2020
13 Nov 2024, 08:19
Poor communication
I was emailed by bonitas stating that I have a refund due I then sent the necessary documentation away on the 31st of October
It is now the 13th of November and I still did not get any response from Bonitas
They simply just do not respond to emails
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
13 Nov 2024, 08:43 Hello Melissa F
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Nov 2024, 08:43
Official
Hello Melissa F
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
MF
Melissa F's updateReviewer Update
18 Nov 2024, 09:07Compliant logged with a response that they will investigate and still have not heard back from Bonitas yet
Poor customer service
Poor customer service
MF
Melissa F's update18 Nov 2024, 09:07
Reviewer Update
Compliant logged with a response that they will investigate and still have not heard back from Bonitas yet
Poor customer service
Poor customer service