JP
Jim P
1 reviews | Active since Mar 2015
17 Apr 2025, 08:23
Poor communication
Sent an email to Bonitas queries on 31/3/2025. On 05/04/2025 received a reply that the matter had been sent to hospital pre- authorisations department. I have asked for an MRI authorisation. No further communication
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
17 Apr 2025, 08:34Hello Jim
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Apr 2025, 08:34
Official
Hello Jim
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
JP
Jim P's updateReviewer Update
17 Apr 2025, 13:54As always no commitment date
JP
Jim P's update17 Apr 2025, 13:54
Reviewer Update
As always no commitment date