CN
Christina N
1 reviews | Active since Jun 2018
26 Feb 2021, 10:31
Poor bonitas response again
Once again the whats app line is not working, the online chat is not responding. The application on my phone, the chat there is not responding. I am paying more for my medical aid than what is stated on the website. How does this now work? I have tried to phone bonitas and was on hold for 24 minutes. Since I have changed my option it seems that I am not considered as a important member anymore. Is this how bonitas operate? You as a member are prioritized according to your contributions??????
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Replies (2)
Bonitas Medical Fund's replyOfficial
26 Feb 2021, 11:53Hello Christina Nel,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply26 Feb 2021, 11:53
Official
Hello Christina Nel,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
12 Mar 2021, 09:56Hello Christina Nel,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Bonitas Medical Fund's reply12 Mar 2021, 09:56
Official
Hello Christina Nel,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team