1 reviews | Active since Aug 2017

27 Jun 2023, 06:27

pmb rejected and no feedback

my claim is not processed correctly for pmb.. par ***5..sent numerous emails and it all gets closed and to date nothing was done. manager rehana jacobs sent email but then no feedback wen i asked yesterday 26 june 2023...so do i hv to resort to go to cms to hv this claim processed correctly as pmb or will someone be able to do the correct processing.. of both dr account and hospital account.if no feedback by cob today i will hv no choice but to go to cms

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply27 Jun 2023, 08:21
Official
Hello Shariefa K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas