DJvR
Daleen Jansen van Rensburg

1 reviews | Active since Nov 2016

12 Dec 2017, 08:19

PMB issues - still not sorted out!

7 November 2017 I wrote a review about Bonitas not covering PMB's in full. After being promised that this will be sorted out (Feedback dated 4 Dec 2017, 10:53) - stating that everything is resolved - it is not yet resolved. Some of the accounts have been paid, but still not all. This is unacceptable. The other thing relating to this matter - I did not have any other choice to use a Dr not on the list, as the Hospital on the Bonitas List did not have a Specialist that is on Bonitas DSP list. I was forced to use a non DSP involuntary - However - Bonitas does not take this into consideration. My rights as a member to be covered in full for PMB's are not being met.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Dec 2017, 11:16
Official

Hello daleen-jansen van rensburg,

Thank you for submitting a comment to us through Hello Peter.

Kindly note that all the claims in question have been sent for review.

Kind regards,

Bonitas Team