AA
Aneesa A

1 reviews | Active since Jul 2016

26 Jan 2017, 14:15

PMB ENDOMETRIOSIS WONT PAY FOR DEVICE

<p>I need a mirina device for my daughter is 15 years old not to prevent pregnancy but to suppress growth of endometriosis - Bonitas will pay for the insertion but not pay for the device their disclaimer reads that Mirine is not PMB level of care , endo was just recently approved as a Chronic condition so the rules of Bonitas medical aid must align as PMB this is not for use of a contraceptive , please assist </p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply27 Jan 2017, 10:26
Official

Hello Paris42,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply02 Feb 2017, 10:10
Official

Hello Paris42,

Thank you for submitting a comment to us through Hello Peter.

According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team