NG
Ncebakazi G

1 reviews | Active since Apr 2018

16 Apr 2018, 09:11

PMB CLAIM-Excellent resolution of a complaint

I previously complained on Hello Peter about the PMB claim that was not paid after numerous calls made to their call center without out any direction.A lady by the name Lameki from Bonita's Medschem ( hopefully got her name right) came to my rescue after the complaint, she made sure that the claim was paid to the doctor within 3 days and was consistently updating me Big up to you guys for resolving the matter finally......

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Apr 2018, 14:35
Official

Hello, ncebakazi38


Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.


Regards
The Bonitas Team