LM
Lerato M
1 reviews | Active since May 2011
07 May 2015, 09:01
Please respond to my billing query
Good day<br> <br> on Monday 04-05-2015 I sent an email to queries at Bonitas and received query number 040515Q90YRK.<br> <br> Today it is Thursday 07-05-2015 and no response has been received.<br> <br> It is sad to learn that Bonitas only acts when a bad experience is posted on Hellopeter and not when it is received or within their response time which is not specified anywhere.<br> <br> Will you please attend to my query and provide feedback.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
07 May 2015, 10:15Hello llira,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply07 May 2015, 10:15
Official
Hello llira,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team