Please respond

I had resigned from bonitas medical aid and my accumulated savings was apparently transferred into the new medical aid but when I called them they need to know which account it was transferred into so they can allocate it respectively .

I had phoned bonitas on a number of occasions and I get an email confirming that the funds has been transferred in May already..

I've explained that the new medical aid scheme needs to know which account the money was transferred into

I have sent them and emails following up and I have just not gotten no responses

Email sent 23/7-no reply

Email sent 24/7-no reply

Email sent 28/7-no reply

Email sent 01/8-no reply

Email sent 4/8-no reply

I have phoned them again today they put me on hold forever and I give eventually cut the call.

I am trying to sort this out since February this year and I would just wish somebody could sort my I had resigned from bonitas medical aid and my accumulated savings was apparently transferred into the new medical aid but when I called them they need to know which account it was transferred into so they can allocate it respectively .

I had phoned bonitas on a number of occasions and I get an email confirming that the funds has been transferred in May already..

I've explained that the new medical aid scheme needs to know which account the money was transferred into

I have sent them emails following up and I have just not gotten no responses

Email sent 23/7-no reply

Email sent 24/7-no reply

Email sent 28/7-no reply F Email sent 01/8-no reply

Email sent 4/8-no reply

I have phoned them again today they put me on hold forever and I eventually cut the call.

I am trying to sort this out since February this year and I would just wish somebody could sort my query out and give me the information I need