kB
kay B
1 reviews | Active since Mar 2009
09 Feb 2015, 10:21
Please Bonitas_A|_I have to escalate matters all the
I went to an in network GP and Physio in January 2015. I don't have a card yet from Bonitas ( been with them for over 2 years now ) so I pay cash and claim it back. 1 Doctor visit and 5 Physio visits - the claim is yet to be paid. Fortunately I checked my online claims and see all rejected. I didn't receive one call or email stating why, I called in and they cant seem to see the ICD 10 code which is on the doctors invoice. They dragging to pay out, why?
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Bonitas Medical Fund's replyOfficial
10 Feb 2015, 09:36Hello booleyk,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply10 Feb 2015, 09:36
Official
Hello booleyk,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team