CM
Constance M

1 reviews | Active since Jul 2024

04 Jul 2025, 11:48

Plans are very expansive

Your customer service is excellent my problem is the plan I have Chosen, every time I use the medical aid I have to pay excess, or you will hear that there are not enough funds, I have to pay from my pocket, that ****es me off

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jul 2025, 12:09
Official
Hello Constance M
 
Thank you for your encouraging message. 
 
Our aim is to always provide excellent customer service at all times, and your feedback is an opportunity for us to measure our service. 

According to the email communication, we hereby confirm that your concern regarding your benefit has been addressed.
 
We appreciate you taking time to comment on your experiences with us. 
 
Kind Regards 
 
Bonitas Team