LR
Lee-Ann Rossouw
1 reviews | Active since Jul 2011
22 Oct 2025, 10:46
Plan Changes - No notification
It is the middle of October and if I didn't approach Bonitas I wouldn't have known that my plan was no longer available for 2026 and that I would need to select a new plan. Every year Bonitas sends out it's notice for the next years changes, etc. - not this year.
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Replies (1)Bonitas Medical Fund's replyOfficial
22 Oct 2025, 11:12Hello Lee-Ann
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 Oct 2025, 11:12
Official
Hello Lee-Ann
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
