FM
Fortunate M

1 reviews | Active since Mar 2009

25 Aug 2016, 12:55

Phtaetic Service once again from Bonitas New Business

<p>I submitted an application for medical aid on the 08th July ,today is the 25th of August and I still have no reponse from them only when I phone them do I get a response-to whichI get told a pathetic line"We are still finding a broker"I mean what hell.How long can it take to allocate a broker.Why put in a "clause" but be unable to meet its demand because no-where in the application form does it say a broker is a pre-requite.So why must the custome suffer for **** that you guys invented.How is a broker going to help me.I have read up on the medical aid profile online already-now what excatly is a broker that I did not request for going to help me.If you are going to make a requirement make sure you can meet up to the demand or am I supposed to find the broker myself.This is seriously the worst service.You have to wait two months for just the applcation to get looked at. </p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply25 Aug 2016, 14:17
Official

Hello leebh,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

FM
Fortunate M's update11 Sept 2016, 10:21
Reviewer Update

Oh please this is a bunch of ****...no one has contcated us since ou posted your lame of an excuse.Bonitas is a bunch of ***** who make promises they cant keep.I dont know ou even bother posting this nonsense to begin with.