BK
Brenda K
1 reviews | Active since Aug 2020
02 Sept 2025, 03:12
Phone options not user friendly
I have a problem with your phone options and delivery service contracted to marara pharmacy both not customer service orientated and unhelpful.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
02 Sept 2025, 08:56Hello Brenda K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Sept 2025, 08:56
Official
Hello Brenda K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Sept 2025, 11:04Hello Brenda K
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our representative and Marara Pharmacy, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our representative and Marara Pharmacy, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply03 Sept 2025, 11:04
Official
Hello Brenda K
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our representative and Marara Pharmacy, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our representative and Marara Pharmacy, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
BK
Brenda K's updateReviewer Update
05 Sept 2025, 12:23Hello Bonitas team,as per your response on the 3 September, my issue was resolved hence I have not received any messages regarding delivery.
BK
Brenda K's update05 Sept 2025, 12:23
Reviewer Update
Hello Bonitas team,as per your response on the 3 September, my issue was resolved hence I have not received any messages regarding delivery.