AN
Ayanda N
1 reviews | Active since Oct 2021
06 Jul 2022, 07:31
Pharmacy Direct Poor Service
Can you please stop pharmacy direct as my pharmacy. Now it's four days without my treatment. When I call them they are saying it's out for a delivery. I wait and wait for the whole day for nothing.
If you don't stop this pharmacy direct I am going to cancell my contract with you and go to another medical aid. Your pharmacy direct is digging my grave and I won't allow that as if I am married to you.
Change this Pharmacy Direct if you don't the are many medical aids you are not the last one.
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Bonitas Medical Fund's replyOfficial
06 Jul 2022, 07:35Hello Ayanda N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Jul 2022, 07:35
Official
Hello Ayanda N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team