AN
Anri N
1 reviews | Active since Apr 2017
10 Apr 2024, 10:45
pharmacy direc
Using pharmacy direct as your go to pharmacy supplier, and they don't have stock....
Helpful (0)
Replies (8)0
Replies (8)
Bonitas Medical Fund's replyOfficial
10 Apr 2024, 11:03Hello Anri N
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply10 Apr 2024, 11:03
Official
Hello Anri N
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Best regards,
AN
Anri N's updateReviewer Update
10 Apr 2024, 12:03member nr ***
id ***
id ***
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Anri N's update10 Apr 2024, 12:03
Reviewer Update
member nr ***
id ***
id ***
AN
Anri N's updateReviewer Update
10 Apr 2024, 12:04this is for my elderly parents please give me a call
Anri ***
Anri ***
AN
Anri N's update10 Apr 2024, 12:04
Reviewer Update
this is for my elderly parents please give me a call
Anri ***
Anri ***
Bonitas Medical Fund's replyOfficial
10 Apr 2024, 12:43 Hello Anri N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply10 Apr 2024, 12:43
Official
Hello Anri N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
AN
Anri N's updateReviewer Update
10 Apr 2024, 14:26thank you, your soonest response regarding getting my mother chronic medication delivered would be appreciated.
AN
Anri N's update10 Apr 2024, 14:26
Reviewer Update
thank you, your soonest response regarding getting my mother chronic medication delivered would be appreciated.
Bonitas Medical Fund's replyOfficial
10 Apr 2024, 17:33Hello Anri N Thank you for your enquiry .
Query has been escalated to Pharmacy Direct clinical team for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Query has been escalated to Pharmacy Direct clinical team for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply10 Apr 2024, 17:33
Official
Hello Anri N Thank you for your enquiry .
Query has been escalated to Pharmacy Direct clinical team for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Query has been escalated to Pharmacy Direct clinical team for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
AN
Anri N's updateReviewer Update
11 Apr 2024, 15:42Thank you I received a call from Pharmacy direct's pharmacies.
The issue is solved .
The issue is solved .
AN
Anri N's update11 Apr 2024, 15:42
Reviewer Update
Thank you I received a call from Pharmacy direct's pharmacies.
The issue is solved .
The issue is solved .
Bonitas Medical Fund's replyOfficial
11 Apr 2024, 22:18Hello Anri N Thank you for submitting a comment to us through Hellopeter. According to the telephonic discussion with a representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,
Bonitas Medical Fund's reply11 Apr 2024, 22:18
Official
Hello Anri N Thank you for submitting a comment to us through Hellopeter. According to the telephonic discussion with a representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,