1 reviews | Active since Mar 2009
Pharmacay Direct and Bonitas Whatsapp is totally USELESS!!!!
Forcing you to use Pharmacy Direct and if you use another pharmacy, you pay penalties of more than 40%. Then PD send the wrong medication, for months, while I have to pay for the ones I ended up giving to my GP for those can't afford it. No wonder my savings are depleted by July. Then, after being admitted to hospital twice with high BP, sending me the totally wrong medication. Ignoring the PMB as put in place by regulation and refusing to pay for certain visits, as I am registered as diabetic and a high BP patient. So I have too many to mention and I am stuck. I cannot change over to another supplier, I will loose out, as I will have a waiting period. I really think this is a wonderful medical aid, but they should really adjust their red tape, so the left hand knows what the right had is doing!
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kind Regards
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kind Regards
It has been almost 10 days, the only thing was resolved is that Pharmacy Direct sorted their stuff out, but from your side.... Still nothing. I keep on getting mails saying my query is closed! There is only one query resolved!
It has been almost 10 days, the only thing was resolved is that Pharmacy Direct sorted their stuff out, but from your side.... Still nothing. I keep on getting mails saying my query is closed! There is only one query resolved!