Pethetic!!!!

I have been part of bonitas for exactly 12 days! first we were told to do eft as we were to late for the debit order roll. We made EFT on the 28th of Feb. Our joining date was the 1st of March! 1st of march a debit order went thru. we reversed the debit order as we already made payment. we got suspended. sent the POP - suspension got lifted - not even 2 days later got suspended again - send POP again... i have sent POP how many times now. log onto bonitas website where u sign in as member - when you hit on the benefits, no benefits show. when you hit on membership status - gives no active members - only says ACB rejections - returned debit orders. this has been for days now. then they sort it, tomorrow you log on.. same issue. since yesterday they same issue again. logged on - they corrected it. logged on this morning because they wanted to confirm all was in order, and guess what could not get on again as now my account has been blocked! then i was sent a mail to reset my password which i did, again same error messages on acb rejections etc. logged out, could not get on again, again blocked. so sick and tired of this medical aid. has been no pleasure! and for some or another reason NO ONE is able to assist me to get all this **** sorted for once and for all!!!!