AA
Annishia A
1 reviews | Active since Oct 2024
22 Oct 2024, 14:32
Pending query/ POOR TURN AROUNRD TIME
Since my review I posted on 18 Oct 2024 at 09:54 am, Bonitas still has not contacted me. They said they will investigate but how long does this investigation take? My query is now pending for 8 days now.
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Replies (2)AA
Annishia A's updateReviewer Update
22 Oct 2024, 15:39Thank you for your response. Although, I would have preferred you respond privately on email on this matter. I demand a person from senior management to contact me telephonically.
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Annishia A's update22 Oct 2024, 15:39
Reviewer Update
Thank you for your response. Although, I would have preferred you respond privately on email on this matter. I demand a person from senior management to contact me telephonically.
Bonitas Medical Fund's replyOfficial
23 Oct 2024, 11:24 Hello Annishia A
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply23 Oct 2024, 11:24
Official
Hello Annishia A
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team