1 reviews | Active since Jan 2016
Penalty fees for late joining of added dependent
I added my husband as a dependent to my medical aid 3/12/2015. I was informed that no penalty will be charged for late joining as he was a member of other medical aids for more than 36 years. The recent one being Bonitas. Membership was terminated 28/2/2015. I should mention that nowhere in the rules and regulations of Bonitas prospectus is mentioned made of late joining penalty fees or a cut-off date for adding a dependent. <br> To my dismay when I received my January 2016 payslip an amount of R10102 was deducted from my salary for medical aid. I was told by my employer the contributions were for the month of December and January and the penalty fees charged by Bonitas are for late joining of my husband. I phoned Bonitas to find out why they charging me a penalty fee of R2233. I was told I would be charged a penalty fee of R1116.66 every month for as long as my husband is a dependent on my medical aid. My initial contribution was supposed to have been R5006 but is now R6904. I find this ludicrous and want to know how they can charge me a penalty fee every month. Please help.
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
