E
EUGENE
1 reviews | Active since Dec 2024
10 Dec 2024, 09:36
Patient focused
I needed to get a pre-authorisation for a theater admission. The call center agent was very friendly and helpful. She was able to finalize the enquiry within minutes. So much easier to deal with a medical aid that is there for their members than trying interact with a computer
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Bonitas Medical Fund's replyOfficial
10 Dec 2024, 09:40Hello EUGENE
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply10 Dec 2024, 09:40
Official
Hello EUGENE
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team