GZ
Gugulethu Z
1 reviews | Active since Dec 2015
02 Dec 2015, 14:31
PATIENCE IS WHAT MPHO SHOWED
I was really blown away by Mpho's level of service. She really does g the extra mile and ensures a very high service level, I am really proud that there are still some people of her caliber in the customer service industry.<br> She showed efficiency when I desperately needed a medical certificate, she stayed on the line with me until she received the necessary docs she required in order to process my request. i am really commend her for her efforts. I hope her efforts do not go un-noticed.<br> <br> Thank you Mpho for reminding me what great customer service is actually really all about.<br> You're a star.<br> <br> Regards<br> <br> Gugu
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Replies (1)Bonitas Medical Fund's replyOfficial
03 Dec 2015, 10:46Hello bonolo1086,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Bonitas Medical Fund's reply03 Dec 2015, 10:46
Official
Hello bonolo1086,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
