JB
Jean B
1 reviews | Active since Sept 2014
30 Sept 2019, 15:14
Pathetic services
Bonitas does not know what they are doing when it comes to client services and premiums. The more I email and phone the less I get helped and when you ask to speak to a supervisor the client service agent Sebastian makes you hold on for nothing after 10 mins no response. Pathetic services !
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Bonitas Medical Fund's replyOfficial
01 Oct 2019, 13:34Hello Jean Elizabeth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply01 Oct 2019, 13:34
Official
Hello Jean Elizabeth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team