1 reviews | Active since Aug 2016
PATHETIC SERVICES
Good day Bonita's,
Me again your client. You are still continuing to fail me as your client. Your employee Thabang Mokoena is refusing to assist me because i speak Afrikaans, and when asked if he refuse to assist me he answered "yes". I wish to lay an official complaint against him.
I have to make it public that you are pathetic and just after money. Your service delivery is of such nature that there is nothing to say about it other than pathetic. I am sick and tired to constantly hear that this does not form part of my plan en that is not covered. The only thing that is covered is my monthly premium to pay ill disciplined employees to refuse to render me a service in Afrikaans.
You associate yourself with an even more pathetic association called DENIS. Well equal to you it is understandable that you attract each other.
Your agreement is with Doctors that cannot render services.
Thank you for notifying us of your complaint.
We are sorry to hear about this, we are glad that you have brought this to our attention. We will investigate this matter.
We appreciate your patience will resolving this query for you. Regards, Bonita Team
Thank you for notifying us of your complaint.
We are sorry to hear about this, we are glad that you have brought this to our attention. We will investigate this matter.
We appreciate your patience will resolving this query for you. Regards, Bonita Team
You are failures.
You are failures.
The matter that you handle was nothing to do with my complaint but with regard to Dentists etc. I can place the response if you wish?
The matter that you handle was nothing to do with my complaint but with regard to Dentists etc. I can place the response if you wish?
