Pathetic 'service provider''!!!!

After spending the first month of the year being STRESSED OUT by this **** company because they can't keep track of their balance sheets and the payments I made, I again receive the same idiotic email to notify me that I have 'outstanding debt'?!? I'm getting so tired of having to waste my time and money to contact Bonitas to argue about payments that they cannot calculate correctly!! I have never missed a payment and pay my contributions every month by the 25th as per normal. Why now have I suddenly missed a payment? Last month after writing this same report on Hello Peter, the Bonitas Manger called to apologize for their incompetence, is this going to be every months story!!? I'm seriously not amused by this, IT MUST BE FIXED ASAP ONCE AND FOR ALL!!! I can't even contact the Bonitas customer service line because they are all useless, it takes a rant on Hello Peter/social media for Bonitas to do their job!