PR
Paul R
1 reviews | Active since Feb 2021
17 Jan 2023, 12:13
Pathetic service like usual
Once again, Bonitas is showing the world how pathetic they are. I have to come to Hello Peter to get a reply from them. The electronic menu takes you in circles, the number just rings, the emails don’t get answered. Maybe Hello Peter will be a platform for them to reply on.
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
17 Jan 2023, 12:21Hello Paul V
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2023, 12:21
Official
Hello Paul V
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
PR
Paul R's updateReviewer Update
17 Jan 2023, 12:37Membership no is ***
PR
Paul R's update17 Jan 2023, 12:37
Reviewer Update
Membership no is ***
PR
Paul R's updateReviewer Update
17 Jan 2023, 12:38Why can you answer so quickly on Hello Peter??? It boggles my mind
PR
Paul R's update17 Jan 2023, 12:38
Reviewer Update
Why can you answer so quickly on Hello Peter??? It boggles my mind
Bonitas Medical Fund's replyOfficial
17 Jan 2023, 13:02Hello Paul V
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2023, 13:02
Official
Hello Paul V
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team