FS
Fathima S
1 reviews | Active since Dec 2019
04 Mar 2020, 06:41
PATHETIC SERVICE FROM BONITAS MEDICAL AID
I shared an experience last week on hellopeter. someone called me and said they will get back to me on Monday. UP to now no one has contacted me and in the meantime, my son is suffering
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Bonitas Medical Fund's replyOfficial
04 Mar 2020, 13:16Hello Fathima S,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and the email communication with our representative, we hereby confirm that the claim for Cpap machine has been processed and will be fully paid to the Healthcare Professional (HCP) on the next payment run.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and the email communication with our representative, we hereby confirm that the claim for Cpap machine has been processed and will be fully paid to the Healthcare Professional (HCP) on the next payment run.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply04 Mar 2020, 13:16
Official
Hello Fathima S,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and the email communication with our representative, we hereby confirm that the claim for Cpap machine has been processed and will be fully paid to the Healthcare Professional (HCP) on the next payment run.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and the email communication with our representative, we hereby confirm that the claim for Cpap machine has been processed and will be fully paid to the Healthcare Professional (HCP) on the next payment run.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team