SM
Sizinzo M
1 reviews | Active since Nov 2011
17 Jan 2023, 18:45
Pathetic service
refusal to pay for Medical Cover and refusal to offer plan option (devic deases:NMO)
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
17 Jan 2023, 21:19Hello Sizinzo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas
Bonitas Medical Fund's reply17 Jan 2023, 21:19
Official
Hello Sizinzo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
18 Jan 2023, 11:57Hello Sizinzo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply18 Jan 2023, 11:57
Official
Hello Sizinzo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
SM
Sizinzo M's updateReviewer Update
28 Feb 2023, 01:36WHile the investigation continues its been more than a month and no further update ...while we have to still pay premiums...??
SM
Sizinzo M's update28 Feb 2023, 01:36
Reviewer Update
WHile the investigation continues its been more than a month and no further update ...while we have to still pay premiums...??