Pathetic Service

I refer to my emails sent on 1 October, 21 October and 6 November, and my telephonic conversation with a consultant as well as the emails by Dr L Mc Leod, to date still no response from Bonitas. We have requested that the Invoices sent by the Dr for June, August and September 2019, be reassessed as there are discrepancies with the payments of medication. Refunds to myself from Bonitas are not consistent from month to month. I am still waiting for a response regarding the reassessment of these accounts.