JK
Jovanni K
1 reviews | Active since Jan 2023
31 Jan 2023, 13:59
Pathetic service
If I could give 0 stars I would imagine paying over 5k for medical aid but they can't render service when the "system is offline" surely you should have backup procedures BONITAS MEDICAL FUND IS PATHETIC
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Replies (2)
Bonitas Medical Fund's replyOfficial
31 Jan 2023, 14:20Hello Jovanni evan K,
Thank you for notifying us of your complaint. We are sorry to hear about this.
We will arrange for a call back as soon as our system is restored. Our technical teams are attending to the issue as a matter of urgency, and we apologize for the inconvenience. Kind RegardsThe Bonitas Team
Thank you for notifying us of your complaint. We are sorry to hear about this.
We will arrange for a call back as soon as our system is restored. Our technical teams are attending to the issue as a matter of urgency, and we apologize for the inconvenience. Kind RegardsThe Bonitas Team
Bonitas Medical Fund's reply31 Jan 2023, 14:20
Official
Hello Jovanni evan K,
Thank you for notifying us of your complaint. We are sorry to hear about this.
We will arrange for a call back as soon as our system is restored. Our technical teams are attending to the issue as a matter of urgency, and we apologize for the inconvenience. Kind RegardsThe Bonitas Team
Thank you for notifying us of your complaint. We are sorry to hear about this.
We will arrange for a call back as soon as our system is restored. Our technical teams are attending to the issue as a matter of urgency, and we apologize for the inconvenience. Kind RegardsThe Bonitas Team
Bonitas Medical Fund's replyOfficial
31 Jan 2023, 17:35Hello Jovanni K
Thank you for notifying us of your complaint.
We have contacted you and could not reach you. We will call back tomorrow.
We sincerely apologize for the inconvenience.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint.
We have contacted you and could not reach you. We will call back tomorrow.
We sincerely apologize for the inconvenience.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply31 Jan 2023, 17:35
Official
Hello Jovanni K
Thank you for notifying us of your complaint.
We have contacted you and could not reach you. We will call back tomorrow.
We sincerely apologize for the inconvenience.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint.
We have contacted you and could not reach you. We will call back tomorrow.
We sincerely apologize for the inconvenience.
Kind Regards
The Bonitas Team