GJ
Geoffrey J
1 reviews | Active since Sept 2012
02 Feb 2024, 16:19
Pathetic service
Bonitas double debited my account, and 10 days later, I am still struggling to get a refund from them. I have called about several times and get attitude from the call centre agents. Imagine. Over my own money? I am disgusted to say the least. The problems keep on piling on up. I should just change medical aids and abandon this sinking ship and the abuse they subject you to.
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Bonitas Medical Fund's replyOfficial
02 Feb 2024, 16:23Hello Geoffrey
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Feb 2024, 16:23
Official
Hello Geoffrey
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team