1 reviews | Active since Jul 2011
Pathetic service
<p>I have been trying to resolve my brothers income verification information for months. He is mentally handicapped and unable to do anything for himself. </p> <p>I have been speaking to different people at the call center, each time getting different advice if they even pick up. The call center agents moses malotana , lufuno ratshibaya and ndumiso sebele dont even listen. Sakhumzi Tau Matee is always in a meeting and not available</p> <p> </p> <p>modjadji tati is also not available. It seems to cant even call the switchboard as it only rings</p> <p>Pathetic service. They have given me a deadline to resolve stuff by the 9 th December yet refuse to assist.</p> <p> </p> <p> </p>
Hello Bredo,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello Bredo,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Still no contact from Bonitas. Pathetic service continues. I have received emails though asking for different information. It seems as if each consultant wants something different making it impossible to fulfil their request. I would not even rate their service a 1 star, it is that pathetic
Still no contact from Bonitas. Pathetic service continues. I have received emails though asking for different information. It seems as if each consultant wants something different making it impossible to fulfil their request. I would not even rate their service a 1 star, it is that pathetic