NS
Nwabisa S
1 reviews | Active since Feb 2011
01 Feb 2024, 18:08
Pathetic service
Pathetic service received from Bonitas i have been calling them for my medication which was due on the 9th Jan until today no help and yet they dont delay to deduct the medical aid contribution
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
01 Feb 2024, 22:27Hello Nwabisa Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply01 Feb 2024, 22:27
Official
Hello Nwabisa Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
NS
Nwabisa S's updateReviewer Update
01 Feb 2024, 22:36Thanks the same sorry I have been receiving the past 3 weeks and yet service i paid for not delivered
NS
Nwabisa S's update01 Feb 2024, 22:36
Reviewer Update
Thanks the same sorry I have been receiving the past 3 weeks and yet service i paid for not delivered
Bonitas Medical Fund's replyOfficial
02 Feb 2024, 09:36 Hello Nwabisa
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply02 Feb 2024, 09:36
Official
Hello Nwabisa
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team