1 reviews | Active since Mar 2013
Pathetic service
Terrible service advise they will be in contact within 48 hours but you get an email 2 days later advising the query was handled and are you satisfied....this is a joke!!! Was with Discovery health many years and will be going back...
Pay monthly, they do not pay for medications and I've an autistic toddler on schedule 6 meds, Every month they do not pay....you can't reach them then in my anniversary month I'm told Benefits will only be in the new year well I've benefits and plenty savings but they won't cover my toddlers meds!!!
DO NOT MOVE TO THEM AND MAKE MY MISTAKES.
from day 1 its been one he'll of a journey even a simple thing like getting my debit order correct well over a year later still way to much to understand, it was never done after probably more than 30 emails back and forward, never mind getting my name spelt correctly and my daughter's information. It took 3 months, still adress spelt incorrect, to date I've never recipient a welcome pack, membership card....
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
My inception was Dec 2022, apparently as of today I've screenshots on this pathetic app that does not help and never up to date....says I've no benefits??? I've never been behind on payment, i pay actually over pay contributions and still get nothing out of Bonitas not even a response!!!!!
Well Done Bonitas you keeping up to the SA companies reputation of being usless
My inception was Dec 2022, apparently as of today I've screenshots on this pathetic app that does not help and never up to date....says I've no benefits??? I've never been behind on payment, i pay actually over pay contributions and still get nothing out of Bonitas not even a response!!!!!
Well Done Bonitas you keeping up to the SA companies reputation of being usless