Pathetic Service

Bonitas reduced my later joining fee in March 2015 from 50% to 25% and this was communicated to me thru an email dated 13 March 2015 however in Aprll to my surprise my account was debited with an additional amount and when I enquired with Bonitas I was informed telephonically by an *********** supervisor by the name of Lara that my later joiner fee has been reversed back to 50% as results of a miscalculation error by Bonitas Surely this is outrageous ,I am actualy lost for words and as a pensioner I feel that I was misled and **** to by Bonitas.<br> <br> Regards<br> GB Xorile<br>