PG
Poovie G

1 reviews | Active since Nov 2012

19 Aug 2016, 05:55

Pathetic Query Handling

<p>Bonitas query handling needs seroius attention. They simply pass a query on to another department and promplty close the query without resolving it. I have had a query closed four times and still do not have the answer I require.</p> <p>No. 99638</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Aug 2016, 09:04
Official

Hello Poovie Govender,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team