PATHETIC *********** SERVICE

This is a follow up about my review submitted on the 16 January. (Thank you very much for just ignoring all my messages and complaints by the way!! But ignoring me does not make the problem go away). You **** earlier when you said it was resolved!! It still isn't. I have phoned more than 20 times which has costed me more than the R205 that Bonitas just needed to pay. Both Pathcare and I have sent more than 20 emails about this. I have asked to speak to a superviser/manager and have been denied this. IT IS COMPLETELY UNACCEPTABLE THAT THEY CAN LIE AND SAY A MANAGER WILL BE IN TOUCH AND A WEEK LATER THEY STILL HAVE NOT MADE CONTACT. If someone in charge does not get back to me or this has not been sorted by tomorrow, I am going to the Ombudsman. Bonitas has proven they are totally *********** or totally unwilling to process my claim, even when being s**** fed the information. I STILL EXPECT SOMEONE IN CHARGE TO CONTACT ME REGARDLESS OF WHETHER THIS IS BEING SORTED OR NOT! I DEMAND AN APOLOGY FROM BONITAS FOR THIS PATHETIC SERVICE.