Pathetic & ***********

Item: Bonitas Medical Fund
Rating: 1
Author: leleshya N

Bonitas medical aid has terrible service and they are ***********.

I cancelled my medical aid with Bonitas in 2017. They had refunded my savings. Then I received an email from stating I have to pay back some money as they refunded me incorrectly. So I paid them back in January 2019. Now a year and a half later, I am receiving calls from Credit Worx for non-payment to Bonitas and threatening my credit rating and that I will be blacklisted.

I wouldn't suggest anyone using the services of Bonitas.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

19 Aug 2020, 13:38

Hello leleshya N,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's reply19 Aug 2020, 13:38

Official

Hello leleshya N,

Thank you for submitting your details to us through Hello Peter.

Bonitas Medical Fund's replyOfficial

21 Aug 2020, 07:44

Hello eleshya N,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply21 Aug 2020, 07:44