PG
Prenesan G
1 reviews | Active since Aug 2018
26 Apr 2022, 11:23
Pathetic customer service
Bad customer service ,I have left 3 emails to be called back,I have also called in and was transferred until my airtime ran out and still no help.i will surely request a cancellation die to the poor service
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
26 Apr 2022, 11:36Hello Prenesan G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply26 Apr 2022, 11:36
Official
Hello Prenesan G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
PG
Prenesan G's updateReviewer Update
26 Apr 2022, 12:26Please contact me urgently ,as I am now facing a unforseen bill because of poor communication from bonnitas
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PG
Prenesan G's update26 Apr 2022, 12:26
Reviewer Update
Please contact me urgently ,as I am now facing a unforseen bill because of poor communication from bonnitas
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Bonitas Medical Fund's replyOfficial
03 Jul 2022, 22:36Hello Prenesan G
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Jul 2022, 22:36
Official
Hello Prenesan G
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team