MM
Mbali M

1 reviews | Active since Sept 2019

13 Jan 2020, 18:39

Pathetic

The worse medical insurance absolutely pathetic Can you contact the pensioner you terminated benefits for on ***

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Jan 2020, 12:31
Official
Hello Mbali M,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Jan 2020, 12:39
Official
Hello Mbali M,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details of the main member in order for us to assist with your query.
We have tried to reach you telephonically but you were not available and we left you a voice message.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Jan 2020, 15:27
Official
Hello Mbali M,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,Bonitas Team