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Aneesa A

1 reviews | Active since Jul 2016

23 Jul 2019, 13:05

PATHETIC BONCAP SERVICE AND PROCESSING OF PMB CLAIMS

Still no reply and I don't know how many times BONCAP wont get my claim right. I am on warfarin and must have it tested it is on a treatment plan so all codes 3605 and 3605 must be paid. I am getting lawyers letters and I am a state pensioner of which Bonitas gets R1000 now they demanding money fro Pathology claims in hospital unpaid as well as Warfarin testing unpaid PLEASE PAY THE LAB DATES 07/06/2018 05/07/2018 03/10/2018 26/04/2019 23/05/2019 24/05/2019 25/05/2019 26/05/2019 27/05/2019 10/06/2019 21/06/2019 22/06/2019 22/06/2019 23/06/2019 24/06/2019 25/06/2019 29/06/2019 06/07/2019 13/07/2019 dr saloojee dos 28/05/2019 why was the full account not paid this is a PMB H25.1 WHY MUST THE CLIENT ALWAYS DO ALL THE RUN AROUND

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Jul 2019, 14:33
Official
Hello Aneesa Abdurahman,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

AA
Aneesa A's update23 Jul 2019, 15:34
Reviewer Update
so what happened to my previous complaint ?