Pathetic as usual 🙄

I FIND IT SO FUNNY HOW AS A SICK PERSON WHO IS STRUGGLING TO BREATHE I MUST WORRY about pre authorization for an emergency room visit. It seems we have to play this cat an mouse game every month. What is the point of having medical aid if you still have to pay for the emergency room. NO ONE EVER CALLS to give you clarity on anything. Once again I must fight to get you guys to use your brains. Tell me how do you pay for claim ms from the same doctor yet you reject the same type of claim and say pre authorization is required. Where did you get it from for all those other payments you processed. Ive just been told that the hospital needs to contact you for ER pre authorization, how stupid are you guys why is it called an emergency room if you plan for it. Maybe I need to help you understand what an emergency is. I want a call not an email after a hundred years to discuss all the items you have rejected and why